A support plan which works

1. Needs Assessment

As soon as a resident arrives at one of our schemes, they are introduced to their dedicated support worker. Together, they complete the onboarding process, and within 48 hours, a personalised support plan is developed to meet their individual needs. From this, an action plan is created to guide next steps and ongoing support, with a focus on preparing for move-on accommodation.

2. Weekly Support Planning

Each resident works closely with their dedicated support worker to develop a tailored support plan. This outlines individual needs, sets achievable goals, and identifies the right support and services to meet them. The support plan is a living document that empowers residents to take ownership of their progress and build the skills and confidence needed for long-term stability. We take this process seriously, plans are reviewed and updated on a weekly basis to ensure they remain relevant and effective.

3. Progress Reviews and Move-On Planning

Both the support plan and formal progress reviews are carried out weekly to reflect short-term changes, monitor progress, and respond to immediate needs. These structured sessions assess longer-term progress, revisit goals, and ensure the support remains aligned with each resident’s development and aspirations.

Move-on planning is embedded into this review process from an early stage, with clear steps identified toward securing suitable accommodation. Our team will provide practical assistance throughout, including referrals, tenancy readiness, and coordination with housing providers to enable a smooth and sustainable transition.

inTERNAL dRUG AND ALCOHOL SUPPORT

Why Having Our Own Drug and Alcohol Support Worker Matters

We believe in providing the right help, at the right time — without delay. That’s why we have our own dedicated Substance Support Worker on-site. This means we can support residents with substance use issues straight away, without having to wait on outside referrals.

What this means for our residents:

Support when it’s needed most – No long waits or referral delays.
A familiar face every time – Building trust through regular, one-to-one support.
Joined-up care – Working closely with our housing and wellbeing teams.
No need to rely on external services – Everything is handled in-house.
Better understanding of progress – We see the journey every step of the way.
Tailored support that fits – Help shaped around each resident’s unique situation.
Faster response to risks – We act quickly when challenges arise.
A service built on recovery – Encouraging open, stigma-free conversations.
Prevention over crisis – Helping residents stay on track and move forward.

weekly susbtance support plans

Structured intervention for those navigating substance challenges.

We offer weekly one-to-one sessions to help people manage or reduce their drug and alcohol use. Each session is structured, recorded, and personalised to the individual. Support includes setting goals, reducing harm, preventing relapse, and referring to specialist services when needed.

Having a regularly updated Substance Support Plan means we truly understand each person’s needs and how their substance use may be affecting their life and those around them. It helps them see that it's okay to have reached a difficult point, it’s not the end of the road. There is hope, and we are here to offer the right support to help them move forward. That support starts here, in this room.

A CIC DEDICATED TO SUPPORT THE Vulnerable

A support plan which works

1. Needs Assessment

2. Weekly Support Planning

3. Progress Reviews and Move-On Planning

“When I first moved in, I didn’t know who to trust. But having someone to talk to each week and knowing they actually listened, made all the difference. I’m in a better place now and finally starting to feel hopeful about what’s next.”

inTERNAL dRUG AND ALCOHOL SUPPORT

Why Having Our Own Drug and Alcohol Support Worker Matters

weekly susbtance support plans

Structured intervention for those navigating substance challenges.

A CIC DEDICATED TO SUPPORT THE Vulnerable

A support plan which works

1. Needs Assessment

2. Weekly Support Planning

3. Progress Reviews and Move-On Planning

“When I first moved in, I didn’t know who to trust. But having someone to talk to each week and knowing they actually listened, made all the difference. I’m in a better place now and finally starting to feel hopeful about what’s next.”

inTERNAL dRUG AND ALCOHOL SUPPORT

Why Having Our Own Drug and Alcohol Support Worker Matters

weekly susbtance support plans

Structured intervention for those navigating substance challenges.

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